Programme overview
Make your learning useful.
Develop a more connected view of marketing: what customers value, how your organisation competes, where to invest and how to demonstrate progress. The apprenticeship combines strategic thinking with workplace application, supported by live learning, coaching and an individual training plan.
- Translate organisational priorities into a practical marketing strategy.
- Use customer and commercial evidence to justify investment.
- Coordinate people, agencies and channels around shared objectives.
- Evaluate campaign and customer-journey performance.
- Explore responsible uses of AI in marketing work.
Your curriculum
Build your capability, step by step.
01Direction and positioningStrategy & Planning+
Analyse the market, make strategic choices and turn them into a coherent plan.
- Market and competitor analysis
- Segmentation, targeting and positioning
- Objectives, implementation and evaluation
02Experience and valueCustomer Journey Optimisation+
Examine how people discover, choose, use and remain with an organisation.
- Customer research and journey mapping
- Experience, retention and loyalty
- Improvement priorities and measures
03Evidence and investmentCommercial Intelligence+
Connect marketing decisions with financial and performance evidence.
- Commercial measures and data interpretation
- Budgeting and investment choices
- Insight communication and recommendations
04Responsible practical applicationAI in Marketing+
Explore how AI can support research, content, analysis and workflows.
- Evidence checking and human review
- Marketing workflow design
- Privacy, brand quality and responsible use
Learning & assessment
Learn. Apply. Reflect.
Your regular rhythm includes two hours of weekly teaching, two to three hours of weekly guided reading, seven hours for the monthly assignment, a one-hour monthly coaching presentation and a one-hour employer review every ten weeks. Your individual training plan allocates all required occupational learning and protected paid training time.
Build evidence of your developing knowledge, skills and behaviours throughout the programme. Your coach will explain the applicable gateway and end-point assessment requirements, with the assessment period agreed in your individual plan.
Professional progression
Understand your route.
The full CIM Level 6 Diploma in Professional & Digital Marketing, its agreed assessments and CIM membership are funded as part of KBC’s Marketing Manager apprenticeship offer. You must complete the required assessments. Chartered Marketer status has separate CIM requirements.
Before you apply.
Is this programme right for my role?
Marketing managers, experienced executives, team leaders and professionals with responsibility for marketing plans, budgets, channels or customer experience. KBC will discuss your starting point and learning needs before confirming a place.
What are the fees or funding arrangements?
The team will confirm the price, any applicable funding or bursary, included assessments and optional extras in your written offer. Apprenticeship funding is subject to eligibility and employer circumstances.
Will I automatically receive a professional designation?
External qualifications, memberships and chartered designations have their own requirements. Completing a KBC course does not automatically award every linked professional designation.
How do I take the next step?
Book a programme conversation. We’ll discuss your goals, current experience, timetable and the arrangements that apply to your chosen route.